Enveloc's
Technical Support Team Is Available 24/7/365 Complete Support Is Also
Available On Line Through This Forum.
Online
Support For Enveloc
At
Enveloc, we are always happy to help you with any question
you have about Remote Backup. You are welcome to call or
email, or you may most quickly find your answers below.
Enveloc Corporation Toll Free
1-877-368-3562 International
1-251-476-8258 Email
Note:
If you have not completed the initial backup, you may only
restore files by contacting Enveloc
at 1-877-632-8258 (we are available 24/7/365). After the
initial backup is complete, you may restore online.
Step
1) Open the Administer Screen by double clicking the Remote
Backup Icon on your desktop.
Step
2) Select “I would like to request files now.”
Step
3) Choose the restoration Drive and Date, and a request is
sent to Enveloc Data Center.
Step
4) After your computer receives the selection list from
Enveloc, choose the specific folders or files to restore.
Step
5) After your computer receives the restoration sets from
Enveloc, enter your 24-48 character Enveloc password.
Step
6) You may reconfirm the files you wish to restore. You may
select as many or as few as you like, restore them, and
immediately return to this screen by selecting
Restore/Multiple Files or /Single Files from the main
Enveloc menu.
Step
7) After the restoration is complete the software give you
the option to view the restore log.
