Enveloc's
Technical Support Team Is Available 24/7/365 Complete Support Is Also
Available On Line Through This Forum.
Online
Support For Enveloc
At
Enveloc, we are always happy to help you with any question
you have about Remote Backup. You are welcome to call or
email, or you may most quickly find your answers below.
Enveloc Corporation Toll Free
1-877-368-3562 International
1-251-476-8258 Email
Note:
If you are experiencing difficulties, our Technical
Support staff can most easily diagnose the problem by
viewing your machine's backup logs. There are 2 ways
to Transmit Logs - using the Enveloc Administration
program or by using your Microsoft Outlook or Outlook
Express mail program.
How
to Transmit Logs
OPTION
1
Step
1) Open the Administer Screen by double clicking the Remote
Backup Icon on your desktop.
Step
2) Click yes to send the logs to Enveloc’s Technical
Support.
OPTION
2
Step
1) Click the Start key on your computer, then choose
Programs/Enveloc Remote Backup/Send Logs.
Step
2) Click yes to send the logs to Enveloc's Technical
Support.
