Secure Online Backup with unparalleled support

Hurricane Season Approaches

May 21st, 2012 | Posted by wwo in Disaster Recovery - (0 Comments)

Each year, Gulf and East Coast residents flinch a little when June 1 approaches. The beginning of the Atlantic Tropical Cyclone Season (the official name for hurricane season in the eastern United States) brings memories of Ivan and Katrina, and for us older folks, Frederick and Betsy and Camille. These storms killed people. They also did a world of damage, especially for those living or working close to the water.

When Camille destroyed Pass Christian, Mississippi, in August, 1969, there weren’t many computers in use along the coast. I was on the scene three days after the storm and the devastation was incredible. Along US 98, which is mostly in sight of the beach as it runs from Mobile to New Orleans, entire buildings were nothing but a pile of rubble. Bare foundation slabs sat side by side with no other evidence that homes had ever been there.Public Use Image

Thirty-six years later, the damage from Katrina in August, 2005 was similar but more widespread. When Katrina hit, however, most businesses were using computers and many lost their data. Those that stored backup tapes in bank safe deposit boxes sadly discovered their backup tapes were waterlogged or washed out to sea. Many had no backup and even though they had insurance to rebuild their business, they could not recover their business data.

Last year it became painfully obvious that northern and inland areas are also subject to severe flooding as Hurricane Irene blew up the east coast and inland to eastern Canada. New England suffered significant damage from this storm, mainly from flooding rivers and creeks.

Don’t take a chance on high winds, high water, or other consequences of hurricanes destroying your business data. Download Enveloc Remote Backup and see how effective and economical a business data backup system can be.

By the way, the names for Atlantic hurricanes for 2012 are:
Alberto (already a named storm), Beryl, Chris, Debby, Ernesto, Florence, Gordon, Helene, Isaac, Joyce, Kirk, Leslie, Michael, Nadine, Oscar, Patty, Rafael, Sandy, Tony, Valerie, William

Restore Like a Champ

May 7th, 2012 | Posted by wwo in Disaster Recovery | Restoration - (0 Comments)

Late Friday afternoon one of our clients accidently deleted critical files from their server via a workstation. How did this happen? Their main practice software provider sent some less-than-crystal-clear instructions on how to correct an error caused by a power loss, and the user deleted all the files in a folder, not just certain ones. It could have happened to anyone.

So the user setup a Restore job and started downloading the 4 gigabytes of files that had been properly backed up with Enveloc. Unfortunately, the power outage must have affected their router because their internet connectivity was off and on. Power blinked again during the night and stopped their download.

Our response Saturday morning was to copy the Restore job to media and deliver it to the user. Had she been located farther than 50 miles, we would have sent it by overnight express. We also provided her immediate support to help her restore the files to an alternate folder so that her software provider could assist her in rebuilding her system. Now, Monday morning, they are back in business.

If you are using one of the consumer-oriented backup servers ask yourself this: when you urgently need a large set of data restored to keep your business running, will your backup service react as quickly? At no charge? With live human beings?

Try Enveloc today with our no-risk guarantee: if you are not completely satisfied within the first thirty days, there will be no charge.